Details:
Digital Sales Agents (DSAs) selling Vodacom products will gain skills across several key areas. Generic Management provides basic leadership, planning, and teamwork skills to support daily sales activities. Project Management equips them to organise tasks, track campaigns, and meet deadlines efficiently. Technology and Data Science teaches how to interpret sales data and customer trends to improve strategies, while Machine Learning and Automation introduces automated systems and tools to streamline processes and personalise customer interactions. Computer/IT Technician skills cover basic troubleshooting to ensure smooth use of sales platforms, and Computer Systems and Networking provides knowledge of system operations and connectivity to support digital sales activities.
Together, these skills will enable DSAs to work effectively with Vodacom’s digital platforms, enhance customer engagement, and drive sales performance in a tech-enabled environment.
Job Title: Digital Sales Agents
Reference Number: #5438
Digital Sales Agents(DSA)
Digital Sales Agents (DSAs) selling Vodacom products will gain skills across several key areas. Generic Management provides basic leadership, planning, and teamwork skills to support daily sales activities. Project Management equips them to organise tasks, track campaigns, and meet deadlines efficiently. Technology and Data Science teaches how to interpret sales data and customer trends to improve strategies, while Machine Learning and Automation introduces automated systems and tools to streamline processes and personalise customer interactions. Computer/IT Technician skills cover basic troubleshooting to ensure smooth use of sales platforms, and Computer Systems and Networking provides knowledge of system operations and connectivity to support digital sales activities.
Together, these skills will enable DSAs to work effectively with Vodacom’s digital platforms, enhance customer engagement, and drive sales performance in a tech-enabled environment.